Frequently Asked Questions
Were is the boutique shop located?
The boutique shop is located inside F Zeen Retreat in Kefalonia, Greece. It is open for the retreat guests to visit.
What is the jewelry made out of?
We use the highest quality of materials possible. Most of the pieces are made from silver, semi-prescious crystals and pearls.
How can I check the sizes?
We have included the sizing information of each product in the product descriptions so that you can make sure you find the item that's right for you.
How can I return or exchange items?
I'm not sure about a purchase and would like some more information about the product before I proceed with the order.
We would be happy to help, pleasesend an email to firstname.lastname@example.org with the information and we will respond as soon as possible.
How do I purchase a gift card?
Click here for more information about gift cards or to purchase.
My bracelet or necklace feels very tight when I slide it open or closed, why?
To prolong the life of each piece of jewelry made using waxed thread, the connection is made as tight as possible and so can be difficult to open and close the during the first times of use. This will loosen over time however and will become easier to open and close.